MUZE The Brand ("MUZE," "we," "us") respects your privacy. This policy explains what information we collect, why we collect it, and what rights you have over it.
MUZE The Brand is a sole trader business registered in Denmark (CVR: 45181839).
What we collect
We collect information you give us directly, including:
Your name and email address, when you contact us through our website, Instagram, or ad forms
Details about your business or project, when you share them with us
Messages you send us
We do not collect payment details, government ID numbers, or other sensitive personal data.
How we collect it
Information reaches us in a few ways:
Contact forms on our website
Direct messages on Instagram, including automated questions in ad conversations
Email
Why we collect it
We use your information to:
Respond to your inquiry
Understand your business needs and propose relevant services
Follow up about work we discussed with you
We never sell your information. We never share it with third parties for their own marketing.
Legal basis
We process your information because you gave it to us with the clear purpose of starting a conversation about our services. This is our legitimate interest in responding to business inquiries, and where required, your consent.
How long we keep it
We keep your information as long as needed to respond to your inquiry or deliver services you've hired us for. If we haven't heard from you in a while and no active relationship exists, we delete it.
Your rights
Under GDPR, you have the right to:
Ask what information we hold about you
Ask us to correct it
Ask us to delete it
Ask us to limit how we use it
Ask for a copy of it in a portable format
Object to how we use it
To use any of these rights, email us at alana'muzethebrand.com.
You can also file a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we've mishandled your data.
Third parties
We use Meta (Instagram and Facebook) to run ads and manage conversations. When you respond to one of our ads, Meta also processes your information under its own privacy policy.
Changes to this policy
We may update this policy occasionally. The date at the top will always show the latest version.
Contact
Questions about this policy or your data? Email alana'muzethebrand.com.
